The following webcasts are available through our
Paul Hiltz - The Executive Exchange
Tuesday, Apr 14 2015, 17:00 BST
In this live, interactive one hour interview with CEO and healthcare leader Paul Hiltz of Mercy Health System, he will share his insights, experiences, and actionable
- Revitalising organisations with failing cultures and mass disengagement
- Getting people to become owners and stewards of the company
- How culture and engagement ultimately drives customer experience and the bottom line
- Re-engineering operations and improving processes to yield outstanding financial results
- How sometimes starting with the little things can lead to big changes
In his 27 years with the organisation, Paul Hiltz has been responsible for hospital clinical and administrative operations and physician services. He brings to this
role extensive experience and numerous achievements in the areas of physician satisfaction, operational performance, and employee engagement.
Mike Walsh - Designing Your Business for the 21st Century
Tuesday, May 19 2015, 16:00 BST
The companies that thrive in the near future will be the ones that not only embrace change but are the first to break the rules. If you could start with a clean sheet
of paper, how would you design your company? Should your youngest staff member be making coffee or running your R&D team? Is Big Data something for your IT
department to worry about, or a weapon to be wielded by your management team? Do you ban social networks or use them to collaborate more effectively?
According to Mike Walsh, most companies are simply not designed to survive. They become successful on the basis of one big idea or breakthrough product. That early
success then becomes a rigid code, and as customer habits and markets change, many fail to see that everything that made them successful is exactly what will destroy
Lisa Bodell - End the Status Quo, Start an Innovation
Tuesday, Jun 9 2015, 17:00 BST
Progress doesn’t come from standing still. However, in the ever-changing world of business, many of us have become resistant to change because we’ve grown
tired of it or we’ve learned it can be difficult. We’ve become overly focused on inside processes and procedures, leaving too little time for big-picture
thinking and value-added work. This has led to the rise of two evils: complexity and complacency.
Stuck in the land of status quo, we’ve forgotten how to think differently, and lack the simple tools to solve problems creatively. The very structures put in
place to help organizations grow are now holding us back, so it’s time to end the status quo. This is a call to arms: to start a revolution in how we think and
how we work.